Please remove and re-enter the information to fix the MasterCard not working on PS4. In most cases, it will work. There will always be a gift card that will work if nothing else does. Contact your MasterCard issuer if your billing address matches your MasterCard issuer to find out if the MasterCard issuer accepts mastercards without AVS.
Here’s what to do: Mastercard not working on ps4
Billing Information Update
It is difficult to play games on the PlayStation Network due to several restrictions. Are you unable to use your MasterCard on PlayStation Network? It is necessary to re-enter your billing information on the PlayStation 4.
The MasterCard you wish to use must be one of the following: Visa, MasterCard, Discover, American Express, or a debit card with their logos. PS4 games must be purchased using these cards from the PlayStation store in order to be played.
Does your card have a valid expiration date? Make sure the billing information on your Mastercard statement matches the information on your billing statement. Please enter your information without special characters such as slashes or hyphens if possible. Rather than abbreviating your street name, try spelling it out.
You may be required to include apartment numbers and specific addresses even if you are accustomed to not including them in street names. For registration on the PlayStation Network, you must have a MasterCard with a billing address in North America. The use of international cards is not permitted in North America.
Fix a Problem
It would help if you also determined whether your card is compatible with AVS (Address Verification System). It verifies the address of the individual using the MasterCard. If you wish to use Mastercard, your billing address must match your MasterCard account information. Card issuers who do not support AVS may not be able to use their cards at the PlayStation Store.
Call Sony
A message indicating “Invalid Mastercard Information” appears after completing all the above steps. Thus, it shows that Sony needs to be contacted. When situations such as these arise, Sony is required to act. In addition, to live chat, the support team is available on Twitter. Generally speaking, the Sony customer support team has a solid reputation, so you should be able to contact them and obtain a resolution in most cases.
Resync in Safe Mode
Turning it off and on is a classic method for fixing the problem. It is recommended that you turn off and on your console again.
- You should turn off the console.
- There will be two beeps immediately following the press of the power button.
- You will need to connect your DualSense controller to your PS4 via USB.
- Press the PlayStation button to enter Safe Mode.
- Select Restart PS4 in the PlayStation menu.
Note: Please note that after restarting the system, you will not lose any data or settings.
Use Gift Card
In the event that all other options fail, you should consider adding money to your wallet using PSN cards or PayPal. It is possible to purchase PlayStation Network gift cards either online or in-store. In order to redeem the code, navigate to the PlayStation Store, select “redeem codes,” and enter the code provided.
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